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Services & product portfolio strategy
Mobile telecommunications
+9% EBITBA for a $1.4bn global telecoms operator
Portfolio company
A global telecoms operator providing mobile voice and data services for civilian and defence, with a complex product and services portfolio due to little customer migration to newer products over a long trading history.
Global revenue USD$1.4bn.
Value created
+9% EBITBA.
30% reduction in cost of Customer Support.
Reduced complexity in Sales, Product and Engineering management.
37% reduction in technical debt.
Key deliverables
Rationalisation of the portfolio from 140 to 40 products, with ring-fenced critical products (military, blue-light etc).
Product retirement plans and product feature migration plans.
Frameworks to renegotiate contractual terms with suppliers and customers.
Architecture for customer outreach plans.

Satcoms digital ecosystem

Deployment and network characteristics

Applications and services

Satcoms digital ecosystem
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